Privacy & Compliance Policy

This policy applies to all personal information collected by EEG via our website, contact forms, project inquiries, and communication channels. It details our practices regarding standard data processing and our obligations as an ecosystem facilitator connecting clients with specialized third-party providers.

We only collect personal information that is reasonably necessary for our business functions, project delivery, and partner referral services. This may include:

• Full name, company name, and job title.

• Contact details (email address, phone number, and physical business address).

• Project specifics, technical requirements, and infrastructure briefs.

• Financial, insurance, or equipment financing inquiries.

EEG operates an extensive partner ecosystem spanning energy manufacturers, technology providers, financiers, and general insurance brokers.

• Sharing Your Information: When you submit an inquiry via our website forms requesting risk advisory, insurance, or commercial equipment finance, your personal information may be shared with strategic corporate partners and licensed brokers for the purpose of facilitating, quoting, and fulfilling your request.

• Commissions and Benefits: EEG may receive referral fees, commissions, or financial benefits from these third-party partners when you engage their services following an introduction. 

• Independent Providers: Our partners operate independently under their own licenses and privacy policies. EEG does not hold an Australian Financial Services Licence (AFSL) or Australian Credit Licence (ACL) and does not provide financial product, credit, or insurance advice.

In alignment with strict corporate governance, partner standards, and information security requirements, EEG maintains robust administrative, physical, and technical safeguards:

• Secure Encryption: All data transmitted via our website collection forms and CRM databases is protected using industry-standard SSL (Secure Sockets Layer) encryption in transit and encrypted protocols at rest.

• Access Controls & Training: Access to client records is restricted to authorized personnel who undergo regular data security and awareness training.

• Incident Management & Audits: We maintain proactive business continuity protocols, vulnerability assessments, and strict IT security controls to protect information from unauthorized access, modification, or disclosure. In the event of a suspected data security incident affecting shared data environments, we coordinate swift notifications in compliance with applicable Australian laws.

Whenever you fill out a form on our website, the following collection notice applies:

"By submitting this form, you consent to EEG collecting your personal information to evaluate your inquiry and securely sharing your details with vetted ecosystem partners (such as insurance brokers or commercial financiers) where required to fulfill your request. You acknowledge that EEG may receive a referral benefit for such introductions." 

You have the right to request access to the personal information we hold about you or ask for corrections if it is inaccurate. If you have any privacy-related complaints, questions, or wish to opt-out of partner referral disclosures, please contact our compliance team at:

• Email: enquiries@endlessenergygroup.com.au

• Attention: Management